New Concord B&B Policies:


Smoking:

The New Concord B & B is a smoke-free environment. This includes cigarettes, cigars, pipes, candles and incense.


Pets:

In an effort to be sensitive to allergies, pets are not allowed. Service animals are welcome in first floor guest room only. At no time are service animals allowed to be left in the room while guests are away from the house. Local boarders are available for those travelling with a non-service pet.


Minimum Stay:

There is a 2 night minimum on weekends during the May 1 – Nov. 15 season and over holidays in off season. Exceptions can be made based on availability. Contact us for details.


Check-in/Check-out:

Check-in time is 3 pm. Check-out time is 11 am. Specific arrangements can be made on a case-by-case basis regarding check-in and check-out depending upon room availability.


Rates:

Rates are based on double occupancy and are subject to 8% New York state sales tax. A full breakfast is included each morning. Third parties included in a room will be charged $25 per night.


Payment:

VISA, MasterCard, Discover and American Express are the preferred payment methods. Cash is also acceptable. A 50% credit card deposit is required with reservation. Balance is due upon check-in. 


Cancellations:

Cancellations made more than 14 days prior to scheduled arrival will receive a full refund. Cancellations within 14 days of scheduled arrival will be charged 50%. Cancellations made less than 48 hours prior to check-in will be charged for the full reservation. NOTE: Every attempt is made to re-book a cancelled room. No charges will be incurred if a room is re-booked.


Weather:

If weather conditions necessitate cancellation, the choices are forfeiting the deposit or rebooking at that time or applying deposit as a gift certificate, good for 6 months from the date issued.


Children:

Children over 10 years old are welcome, but cannot be left alone at the B&B.


Damages:

The New Concord B & B reserves the right to charge guests for the cost of rectifying damage which has been caused by the deliberate, negligent or reckless acts of guests to the hotel’s property or structure.


Lost Keys:

Lost key fee is $5.00 for modern keys and $25.00 for antique skeleton guest room keys.


Reservations:

Making a reservation indicates agreement with all of the above policies.
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